Disallow custom amount in payment
under review
K
Khaki Gull
We charge a $30 bounced check fee, however some families pay just the invoice, without the $30 bounce fee (although this is stated in the contract)
with prior provider, we don't have this problem, as families can only pay full amount of invoices (never part of an invoice).
Could we disallow families to pay custom amount? (so they can only pay full amount on selected invoices)
Serena Edwards
Hey Heng Liu, thanks for your feedback! Please answer the following questions concerning this feedback:
1- Are there any specific scenarios where you would want to allow partial payments, or should this be a universal change?
2- Would you like to have the ability to override this setting on a case-by-case basis?
3- Do you foresee any potential issues or concerns from your customers if they are unable to make partial payments?
Serena Edwards
under review
Rich Hogan
Hey Khaki Gull, thanks for your feedback! I have a few more questions for you:
- Are there any specific scenarios where you would want to allow partial payments, or should this be a universal change?
- Would you like to have the ability to override this setting on a case-by-case basis?
- Do you foresee any potential issues or concerns from your customers if they are unable to make partial payments?