Emergency contact not allowed to be same as either account holders | Feature Requests

Emergency contact not allowed to be same as either account holders

low priority

Fortunate Bobcat

If there's a possibility to prohibit the use of the same name/phone number as the account holders (both primary and secondary parent) so we can have a different contact to reach for emergencies. Thanks.

February 21, 2024

Serena Edwards

marked this post as

low priority

Serena Edwards

Thank you for the feedback. Here's a workaround for this issue. You can create a formatted content field on the enroll form above the emergency contacts and add instructions that the emergency contact must be someone other than the primary or secondary account holders. The following is an example. Here's a support article about the formatted content field: https://intercom.help/enrollsy/en/articles/6225388-about-the-enroll-form-s-formatted-content-field

Serena Edwards

marked this post as

under review