Rejected Payments show as paid on current invoices
complete
S
Successful Thrush
When a payment is rejected, the amount will show as paid on the "paid invoices" section even though it was rejected. This causes confusion to primary account holders as to why the system shows a payment was made (paid invoices with a 0 balance) when it was actually rejected, and the transaction history shows a higher amount than the due balance in the "current invoices" section.
Serena Edwards
complete
We fixed this issue; now the invoices revert back to the unpaid status when an ACH payment is rejected.
Serena Edwards
high priority
Serena Edwards
under review