settlement statement
under review
F
Fine Echidna
I would greatly appreciate it if a settlement (payout) statement could be made available in Enrollsy.
During our financial audits, we are required to demonstrate a clear link between each customer’s payment and the corresponding deposit into our bank account. At the moment, Enrollsy does not provide a settlement statement. To verify payments, we have to cross-reference the Enrollsy receipt with the Till payment statement and/or ACHQ statement, and then match those to our bank statement.
Because the figures are not presented in a consolidated format, the reconciliation process is quite complex and time-consuming. It would be extremely helpful if we could download a payout statement that clearly lists the customer transactions included in each deposit, so we can easily see which payments are tied to each payout.
Serena Edwards
marked this post as
under review
Rich Hogan
Thanks for sharing this, Fine Echidna — that audit/reconciliation workflow sounds really time-consuming without a consolidated payout/settlement statement. This feedback is super helpful. We’re going to take a closer look at what it would take to provide a downloadable statement that ties each deposit to the underlying customer transactions, and we’ll follow up once we have more to share.