Proration Discrepancy
in progress
A
Anam Sherali
When a pay-in-full plan and a scheduled plan are presented on the enrollment form and proration is in use, if the payment plan is a scheduled plan with payment events in the past, the proration logic that creates the total amount due is not consistent and the plans have different amounts due.
Serena Edwards
in progress
Rich Hogan
We've now made the field "What is the first date you will attend?" a required field and default selected to the first date in the list. Hopefully this helps solve more of the proration issues you've been having. We are planning to rework the proration logic to address any other discrepancies, so this is just an update of progress.
Rich Hogan
For some reason, manually setting the pricing can sometimes fix the issue of the prorated amount being incorrect at the time of enrollment. Until we can fix the root of the proration issues, this is something that might be worth doing.